kelinci api Casino & Sportsbook FAQ

If you forget your password, visit the login page and select the "Forgot your password?" link. Enter your registered email address or username, and we will send you a password-reset link. Check your inbox (and spam folder) for the email. Click the reset link, which takes you to a form where you can set a new password. Make sure your new password is strong and unique. Once reset, you can log in with your new credentials. If you do not receive the reset email within a few minutes, contact our support team to verify your account details.

If you cannot log in, see unfamiliar activity, or believe your account has been compromised, stop using it and contact our support team immediately. Do not attempt to reset your password through untrusted links. We will verify your identity by asking for details you provided during registration, such as your email, username, or KYC document information. Once verified, we can help restore access, review your account history, and secure it against further unauthorized use. If you use the same password on multiple platforms, consider changing those passwords as well.

Yes, we at kelinci api accept direct bank transfers from online payment, e-wallet, mobile banking, and local payment. To deposit via bank transfer, log in to your account, navigate to the Deposit section, and select your bank from the list. You will receive an account number and instructions. Transfer your chosen amount from your bank app or ATM. Once the transfer clears, the funds appear in your kelinci api account, typically within one to two business hours depending on your bank's processing speed. Keep your transfer receipt for reference. If your deposit does not appear after this window, contact support with your transfer details and receipt.

Deposits via local payment, online payment, or e-wallet are quick and straightforward. Log in to your kelinci api account and go to Deposit. Select your preferred e-wallet method. You will be redirected to the mobile banking, local payment, or online payment app or website to confirm the transaction. Enter your PIN or biometric authentication to authorize the payment. Once approved, you are returned to kelinci api and your balance updates immediately. This method works well for users in Jakarta, Surabaya, Bandung, and other regions where these e-wallets are widely used. No additional verification is required beyond your e-wallet account. If you encounter a payment error, try again or switch to an alternative method such as e-wallet or mobile banking.

Withdrawal processing depends on your chosen method and current verification status. Bank transfers and e-wallets such as local payment, online payment, and e-wallet typically process within a standard verification window, though some requests may take longer if additional checks are needed. Common reasons for delays include incomplete KYC documents, account flags for security review, or high transaction volume during peak times such as Liga 1 match days or Idul Fitri holidays. Check your account history to confirm your withdrawal request was submitted. If it remains pending longer than expected, contact our support team with your transaction ID and details. We will investigate and advise you on next steps.

Demo mode is available for many of our slot games and some live-dealer titles on kelinci api. To access demo mode, select a game and look for a "Play Demo" or "Try Free" option. Demo play uses virtual credits with no real money at stake, allowing you to learn game mechanics, paytable rules, and bonus features before committing funds. Demo balances reset when you exit the game. Demo mode does not include live-dealer tables—those require a real account and deposit. Once you understand a game through demo play, you can switch to real-money mode by logging in and accessing the game through your account balance.

We at kelinci api offer a new-account welcome package as part of our standard onboarding. The offer details, terms, and eligibility criteria are shown during registration and in your account promotions section. Welcome offers typically apply to your first deposit and may include bonus credits for use across our sportsbook, live-dealer tables, or slot games. Terms apply, and you should review all conditions before accepting. Bonus terms usually specify game categories, wagering requirements, or expiry dates. If you have questions about whether an offer applies to you or how to claim it, our support team can clarify the exact terms and help you activate the promotion if eligible.

Our sportsbook at kelinci api covers major football tournaments including Liga 1 Indonesia, Piala Indonesia, Piala AFF, and international leagues such as the Champions League and Premier League. We also offer markets on badminton, MotoGP, and esports titles including Mobile Legends, Free Fire, and PUBG Mobile. Live betting is available during active fixtures, allowing you to place bets as events unfold. Game rules, odds, and market availability vary by event and region. You can browse available markets directly from your account or contact support if you are looking for a specific fixture or tournament not immediately visible.